Frequently Asked Questions


Membership Application
Who can apply for an Xmile?
  • Apply Xmile in Mart One Department Store or mi Department Store - Individuals aged 16 and above can apply for membership in Xmile Loyalty Card. Those who are below eighteen (18) years old must provide parents/guardians a signed "Parental / Guardian Consent".
  • Apply Xmile in Expressions - Individuals aged 14 and above can apply for membership in Xmile Loyalty Card. Those who are below eighteen (18) years old must provide parents/guardians a signed "Parental / Guardian Consent".
How long does my membership last?

Your Xmile membership is valid for three years. The expiry date printed on your card indicates validity until the last day of the month of the expiry.

How can I apply?

There are two ways on how you can apply for a Xmile membership:

  • You may purchase a Xmile Membership Kit from Cashier Counters of Expressions, Mart One and mi Department Store for only P100.
Points Earning
How can I check my XMILE points balance?

You can check your points balance through the following:

  • When you make a purchase, you may ask the cashier to check your balance. Also in your recent receipt, balance is reflected
  • You may log on to the website
I spent less than the minimum required amount of P100 for Mart One Department Store and P50 for Expressions. Will I still earn points?

Yes, a fraction of the point will be credited to you when you spend less than the required amount.

How do I earn Xmile Points?

You just have to present your Xmile Loyalty card to the cashier before any purchase transaction at any participating establishment. The standard redemption value for each partner is:

Expressions P50 = 1 point or P1.00
mi Department Store P100 = 1 point or P1.00
M1 Department Store P100 = 1 point or P1.00

 

Will my XMILE points expire?

No for as long as your card is active and renewed accordingly.

How can I use my points to redeem rewards?

XMILE points, like cash, can be used to pay for your purchases at any participating brands.

When can I start using my Xmile reward points for redemption?

You can start using your points to redeem reward/s right away! There is no minimum redeemable reward value. Also, you may choose to accumulate more points to redeem items of higher value.

How can I check my XMILE points balance?

You can check your points balance through the following:

  • When you make a purchase, you may ask the cashier to check your balance. Also in your recent receipt, balance is reflected
  • You may log on to the website